LuxurySuri Sales Policy

Effective Date: November 24, 2024

Welcome to LuxurySuri, your trusted destination for premium baby products. At LuxurySuri, we strive to offer you a seamless shopping experience while ensuring you are well-informed about our sales and purchasing terms. By shopping with us, you agree to our sales policy outlined below.

1. Product Information

We pride ourselves on offering high-quality, luxurious baby essentials that are carefully curated to ensure safety, comfort, and style for your newborn. All products listed on our website are described with accurate details, including size, material, care instructions, and any special features. However, we reserve the right to make minor updates to product specifications as needed.

2. Pricing

All prices on our website (luxurysuri.com) are displayed in USD and include taxes where applicable. Pricing is subject to change at any time, and we recommend reviewing our website for the most current prices before making a purchase.

3. Order Process

To place an order, simply select your desired items and follow the checkout process. Once your payment is successfully processed, you will receive an order confirmation email, which will include your order number and an estimated delivery date.

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), as well as PayPal for secure transactions.

4. Shipping and Delivery

We offer worldwide shipping, ensuring your LuxurySuri products reach you wherever you are. Orders are typically processed within 2-3 business days. You will receive an email notification with tracking details once your order has been shipped.

  • Domestic Shipping (USA): Delivery typically takes 5-7 business days.
  • International Shipping: Delivery times may vary depending on the destination. Please allow 10-15 business days for international orders.

Shipping costs are calculated at checkout based on your location and the size of the order.

5. Returns and Exchanges

We want you to be completely satisfied with your LuxurySuri purchase. If you are not fully satisfied, we offer a 30-day return or exchange policy for most products.

  • Eligibility: Items must be unused, unwashed, and in their original packaging.
  • Non-returnable items: For hygiene reasons, we cannot accept returns on certain items such as diapers, personal care products, or gift cards.

To initiate a return or exchange, please contact our customer support team at info@luxurysuri.com with your order number and reason for the return. You will be provided with a return authorization and further instructions.

6. Customer Service

If you have any questions about our products, policies, or need assistance with your order, our customer service team is here to help.

Our customer service hours are Monday to Friday, from 9:00 AM to 5:00 PM (CST).

7. Promotions and Discounts

LuxurySuri may occasionally offer promotions and discounts. These are typically limited-time offers and subject to change without notice. Discounts cannot be combined with other offers unless explicitly stated. For updates on sales events, subscribe to our newsletter or follow us on social media.

8. Privacy and Security

We value your privacy and use industry-standard encryption technologies to protect your personal information. For more details, please refer to our Privacy Policy available on our website.

9. Contact Information

For any inquiries or to learn more about our policies, feel free to reach out:

Thank you for choosing LuxurySuri. We are delighted to provide you with luxury baby products that bring joy to both parents and little ones.

This sales policy is intended to give you clear guidance on how we operate at LuxurySuri. We reserve the right to update this policy as needed. Changes to the policy will be posted on this page with the date of the latest revision.